Good to know

FAQ.

What brands and creators ask first, answered straight.

Is this allowed?

Yes. It is a real trial, not a bought rating. Creators actually use what you give and send honest feedback you own. Creators are paid for finishing the trial and sending feedback, never for a good score. A brief that asks for a star rating, a positive opinion or a number of reviews is blocked.

Do I get marketplace ratings?

No. We sell trials and feedback. When creators buy on a marketplace, they give their feedback to you here. We never ask for, check or pay for a rating on the marketplace. If a creator leaves one, that is their own choice.

What exactly do I pay?

Campaign Amount = number of creators × the rate. GST 18% on top. If creators buy your product on a marketplace, you also pay the product price for each creator. If you run their videos as ads, that is its own line. You pay first, our team checks the campaign, then it goes live. If we reject it, the money goes back to your wallet with the reason written down.

Who ships the product?

You do. Trialloop never handles or ships products. Or you pick the marketplace route, where each creator buys it themselves and gets the price back from us after the return window.

What if the product never arrives?

Parcels sometimes go missing. That is not the creator's fault: no strike, no flag, nothing taken from their earnings. Our team marks it not delivered, writes down why and releases the creator.

Do I need to log in to see campaigns?

No. Creators can look at every open campaign without logging in. You only give your WhatsApp number when you tap Apply.

How are creators chosen?

On interest, city, follower band, level and availability. Who is shown first is earned on finishing campaigns and speed. There is no follower minimum to join.

What do creators earn?

You keep what the brand gives, plus ₹100 in cash for every finished campaign, from the first one. Paid gigs open at Silver, after 10 finished campaigns.